Welcome!
And thank you for choosing Rentlab, 1st rental bidding portal in Malaysia. This “Tutorial and Guides” page is the best place to reachout to Tenants, Landlords, and Property Agents.
Tutorial and Guides is designed to provide informations for Tenants, Landlords and Property Agents. This “Tutorial and Guides” will help you get up and running within 15 minutes.
Tutorial & Guides
Step / 01
User Registration
Register as a user to enjoy full features and benefits on Rentlab.
User Registration Page
Click on the icon on the top right corner to open the user registration page
Create Login Credentials
Please use a valid email address and a password you can remember
Submit Form
Read and agree to the terms and conditions and privacy policy
Email Verification
Check your email to verify the email address registered
Step / 02
Users Profile Update
Only users who have updated their user profile and identity verified can list their property or bid on Rentlab.
User Profile Page
When prompted on your first login or click User Icon >MyProfile to update your user profile
Select Profile Type
Select if you are currently a Property Owner, Tenant or Real Estate Agent / Negotiator
Complete Form
Please provide all the required information
ID Verification
Upload an image of your NRIC/passport and REA/CREN tag (for agents) for verification
Step / 03
Property Info Preparation
Before listing a property, gather all accurate and up-to-date information about the property and its surroundings. Here are some sample documents to help you.
Authorization Letter
Real Estate Agents and representatives will require authorization from the property owner to list on Rentlab.
Download 📁 Form RA-1 Authorisation Letter
Property detail checklisted
For a full list of property
details required to list on Rentlab
Download 📁 Form RA-2 Property Details Checklist
Inventory list
Download a sample of
the inventory list here
Photos & 360 Virtual Tours
Take clear and good quality photos of the property & surroundings. Videos & 360 virtual tour are also preferred.
Step / 04
Listing A Property For Rent
The Property Owner (Landlord) or his Agent can list unlimited properties on rentlab once their user account has been verified.
Property Details
Complete all relevant property details with accurate and up-to-date info
Rental Terms And Bidding Period
Set the minimum rent,
bidding duration,
rental terms and
any
additional requirements
you desire
Digital Gallery
Upload photos, videos & 360 virtual tour link to give a true representation on the condition of the property
Completion
Select any value-added services required and upload the required documents to complete your listing
Step / 05
Placing Your Bids
Once the bidding period started, only verified user are allowed to bid. The bidding shall start from the minimum rent set by the Landlord.
Bid Within Bidding Period
Place your offers and bids within the set bidding start and end time
Rent Amount And Other Terms
Besides the rent amount, provide other required info in your bid, including any special requests to the landlord
Bidding Up
Bid higher amount to outbid the other offers. An increment amount is set for each bid.
Bid Responsibly
Only place a genuine offer and bid within your budget
Step / 06
Payment of Consideration Sum
Bidders with the top 3 highest rent amount offered will be shortlisted. A payment of consideration sum is required, which is equivalent to 10% of the bid amount offered or RM500, whichever is higher.
Consideration Sum
Shortlisted bidders to pay the consideration sum within 48 hours after bidding period ends
Online Payment
Shortlisted bidders shall receive email with link to pay online or go to MyPropeties>Mybids.
Payment shall be by Pre-auth method, which the amount will only be locked on your credit card, no real transaction occurs
Qualified Bids
Only bids with consideration sum paid will be presented to Landlord for review and acceptance
Step / 07
Landlord's Review & Acceptance Of Offer
The Landlord shall review the offers and accept the most suitable bidder as his Tenant. Landlord shall accept only one offer or reject all if no offer is suitable. Landlord is also not obliged to accept the offer with the highest bid amount.
Review Offers
Landlord to review the qualified offers considering the rent amount and other rental terms offered
Acceptance
Landlord to accept the most suitable offer within 48hours
Landlord's Timely Response
Landlord's representatives or agents to update landlord on bidding status and get landlord's decision timely
Unsuccessful Bidders
The consideration sum locked shall be released from the credit cards of the unsuccessful bidders within 7 days
Step / 08
Execution Of Tenancy Agreement
Landlord and successful bidder should execute the tenancy agreement within 14 days or other agreed time frame. You can choose to appoint your own lawyers, or select our Smart Tenancy solution, with digital signing and online stamping service.
Smart Tenancy
The tenancy agreement shall be generated automatically from the property details and user information provided
E-Signing & E- Stamping
Tenancy Agreement will be signed electronically and submitted for stamping online
Balance Deposits Payments
The tenant shall pay the balance of agreed deposits to the landlord upon signing the tenancy agreement
Delivery of Vacant Possession
Both parties shall schedule a physical visit to the property (if required) and handing over of keys
Get Verified
Ownership Verified and Property Verified logos help boosts confident of potential tenants/bidders to your property listings. Better chances to get more offers or higher bids
Verification Documents (Submit any 3)
- Relevant pages of the Sales And Purchase Agreement (SPA) or property title
- Management service charge receipts
- Utilities bills (TNB, Unifi, Syabas, Indah Water etc)
- Assessment and quit rent receipts
Property Verified Service
Our ListVerify team will conduct a site visit to your property to verify all information you provided.
A Property Verified status will be awarded if all information, photos & videos listed are found to be accurate.
Our Service Charges
10% of successful bid amount, or RM500.00, whichever is higher.
This amount will be deducted from the consideration sum paid by the bidder earlier, upon successful transaction.
Free of charge
Refer to Rentlab Services page
Refer to EcoSystem Shop page
